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METHOD:PUBLISH
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CALSCALE:GREGORIAN
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
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DTSTART:20070101T000000
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RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
DTSTART:20070101T000000
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260819T083000
DTEND;TZID=America/Chicago:20260819T100000
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Blue Ox Success Series: Stop Winging It! Turn Inquiries Into Clients
DESCRIPTION:Every inquiry is an opportunity\, but most businesses don't have a consistent\, intentional process for responding to them. Whether a potential client reaches out by phone\, email\, or text\, what happens in those first moments often determines whether they move forward or move on.In this interactive workshop\, small business operations consultant Deb Mitzel will walk you through a practical framework for building an inquiry response that's specific\, strategic\, and effective. Through real examples and guided discussion\, you'll learn what makes a response work and why\, so you can go back to your business and build one that's truly your own. A downloadable workbook will be available after the session to guide you through the process step by step.This is a must‑attend session for any business looking to grow their clients by creating a clear\, consistent\, and intentional first-response process.\n\nKey TakeawaysWhy your first response can make or break a sale.Communicate what makes your business stand out.Connect with your ideal client's needs from the start.Create consistent responses for every inquiry.Take home a proven framework and workbook.\n\nWho Should AttendThis workshop is a great fit for any small business owner or team member who plays a role in responding to incoming inquires. If any of these sound familiar\, this session is for you:Business owners who want more clients.Anyone who responds to customer inquiries.Teams looking for a consistent response process.Businesses ready to improve their first impression.Anyone losing leads and wondering why.No prior systems experience required.\n\nMeet the PresenterDeb Mitzel is a Small Business Operations Consultant with more than 30 years of corporate leadership experience. Based in the Brainerd Lakes Area\, she works with small business owners who are great at what they do but often overwhelmed by the operational side of running it. Deb helps them build simple\, strategic systems that create a better client experience\, reduce administrative chaos\, and free up time for the work that matters most. She facilitates two Peer 360 groups through the Brainerd Lakes Chamber of Commerce and is a longtime advocate for intentional business design.
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p><img src="https://res.cloudinary.com/micronetonline/image/upload/q_auto\,f_auto\,c_limit\,w_1200\,h_675/v1783527424/tenants/96681ee3-524c-4fbb-a1ce-2d1ec19e589d/2a7c5b8245fb41c7abbc671619cc5aa6/SuccessSeries-MarketingGraphics-July-2026-V01-1200-x-675.png" width="786" height="442" fr-original-style="" fr-original-class="fr-draggable" style="position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" /><br /></p><p><span style="color: rgb(0\, 0\, 0)\;">Every inquiry is an opportunity\, but most businesses don&#39\;t have a consistent\, intentional process for responding to them. Whether a potential client reaches out by phone\, email\, or text\, what happens in those first moments often determines whether they move forward or move on.</span></p><p><span style="color: rgb(0\, 0\, 0)\;">In this interactive workshop\, small business operations consultant Deb Mitzel will walk you through a practical framework for building an inquiry response that&#39\;s specific\, strategic\, and effective. Through real examples and guided discussion\, you&#39\;ll learn what makes a response work and why\, so you can go back to your business and build one that&#39\;s truly your own. A downloadable workbook will be available after the session to guide you through the process step by step.</span></p><p><span style="color: rgb(0\, 0\, 0)\;"><strong fr-original-style="" style="font-weight: 700\;">This is a must‑attend session for any business looking to grow their clients by creating a clear\, consistent\, and intentional first-response process.</strong></span></p><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><strong fr-original-style="font-weight: 700\;" style="font-weight: 700\;"><a fr-original-style="" href="https://business.brainerdlakeschamber.com/ap/Events/Register/YEFMvaXTNCzCK" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1782148090/tenants/96681ee3-524c-4fbb-a1ce-2d1ec19e589d/f5023728adb14aa2a2aca24cfb69584f/1782148089933.png" width="198" height="62.2014" style="position: relative\; max-width: calc(100% - 5px)\; cursor: pointer\; padding: 0px 1px\; display: block\; vertical-align: top\; margin: 5px auto 5px 0px\; text-align: left\; width: 198px\; height: 62.2014px\;" fr-original-style="position: relative\; max-width: calc(100% - 5px)\; cursor: pointer\; padding: 0px 1px\; display: block\; vertical-align: top\; margin: 5px auto 5px 0px\; text-align: left\; width: 198px\; height: 62.2014px\;" fr-original-class="fr-draggable" /></a></strong><br /></p><hr style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" fr-original-style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" /><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin: 0in\;"><br /><span style="font-size: 24px\;"><strong fr-original-style="" style="font-weight: 700\;"><span style="color: rgb(0\, 160\, 221)\;">Key Takeaways</span></strong></span></p><div data-is-intersecting="true" data-turn-id-container="request-WEB:5d104b6c-23d8-4044-84b1-1e0442373e87-8"><section data-testid="conversation-turn-18" data-turn="assistant" data-turn-id="request-WEB:5d104b6c-23d8-4044-84b1-1e0442373e87-8" data-turn-id-container="request-WEB:5d104b6c-23d8-4044-84b1-1e0442373e87-8" dir="auto"><div data-conversation-screenshot-content=""><div data-message-author-role="assistant" data-message-id="2cd12cdc-2750-457d-8786-38ea29b44d99" data-message-model-slug="gpt-5-5-instant" dir="auto"><ul data-end="252" data-is-last-node="" data-is-only-node="" data-start="0" fr-original-style="" style="list-style-position: inside\;"><li data-end="51" data-section-id="l0uvj2" data-start="0" style="color: rgb(0\, 0\, 0)\;">Why your first response can make or break a sale.</li><li data-end="101" data-section-id="1e5l0qt" data-start="52" style="color: rgb(0\, 0\, 0)\;">Communicate what makes your business stand out.</li><li data-end="158" data-section-id="1mdbd79" data-start="102" style="color: rgb(0\, 0\, 0)\;">Connect with your ideal client&#39\;s needs from the start.</li><li data-end="207" data-section-id="orplbp" data-start="159" style="color: rgb(0\, 0\, 0)\;">Create consistent responses for every inquiry.</li><li data-end="252" data-is-last-node="" data-section-id="1rmdhek" data-start="208" style="color: rgb(0\, 0\, 0)\;">Take home a proven framework and workbook.</li></ul></div></div></section></div><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><br /></p><hr style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" fr-original-style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" /><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin: 0in\;"><br /><span style="color: rgb(0\, 160\, 221)\;"><strong fr-original-style="font-weight: 700\;" style="font-weight: 700\;"><span style="font-size: 24px\;">Who Should Attend</span></strong></span></p><p><span style="color: rgb(0\, 0\, 0)\;"><span style="color: rgb(0\, 0\, 0)\;"><span style="color: rgb(0\, 0\, 0)\;"><span style="color: rgb(0\, 0\, 0)\;">This workshop is a great fit for any small business owner or team member who plays a role in responding to incoming inquires. If any of these sound familiar\, this session is for you:</span></span></span></span></p><ul fr-original-style="" style="list-style-position: inside\;"><li data-end="67" data-section-id="1o7j5o1" data-start="23" style="color: rgb(0\, 0\, 0)\;"><strong fr-original-style="" style="font-weight: 700\;">Business owners</strong> who want more clients.</li><li data-end="116" data-section-id="ki1u9q" data-start="68" style="color: rgb(0\, 0\, 0)\;">Anyone who <strong fr-original-style="" style="font-weight: 700\;">r</strong><strong fr-original-style="" style="font-weight: 700\;">esponds to customer inquiries</strong>.</li><li data-end="171" data-section-id="sidwsd" data-start="117" style="color: rgb(0\, 0\, 0)\;"><strong fr-original-style="" style="font-weight: 700\;">Teams</strong> looking for a consistent response process.</li><li data-end="229" data-section-id="xrddf3" data-start="172" style="color: rgb(0\, 0\, 0)\;">Businesses ready to <strong fr-original-style="" style="font-weight: 700\;">improve their first impression</strong>.</li><li data-end="274" data-is-last-node="" data-section-id="adhxzn" data-start="230" style="color: rgb(0\, 0\, 0)\;">Anyone <strong fr-original-style="" style="font-weight: 700\;">losing leads and wondering why</strong>.</li></ul><p><span style="color: rgb(0\, 0\, 0)\;"><em>No prior systems experience required.</em></span></p><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><br /></p><hr style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" fr-original-style="clear: both\; user-select: none\; break-after: page\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;" /><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin: 0in\;"><br /></p><p><img src="https://res.cloudinary.com/micronetonline/image/upload/q_auto\,f_auto\,c_crop\,w_899\,h_305\,x_49\,y_138/v1783527280/tenants/96681ee3-524c-4fbb-a1ce-2d1ec19e589d/fd55f2e5086c4837ab199da0f3f5e6af/SuccessSeries-MarketingGraphics-July-2026-V01-1200-x-8002.png" width="513" style="width: 513px\; height: 174.263px\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" height="174.263" fr-original-style="width: 513px\; height: 174.263px\;" fr-original-class="fr-draggable" /></p><p style="color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin: 0in\;"><span style="color: rgb(0\, 160\, 221)\;"><strong fr-original-style="font-weight: 700\;" style="font-weight: 700\;"><span style="font-size: 24px\;">Meet the Presenter</span></strong></span></p><p><span style="color: rgb(0\, 0\, 0)\;">Deb Mitzel is a Small Business Operations Consultant with more than 30 years of corporate leadership experience. Based in the Brainerd Lakes Area\, she works with small business owners who are great at what they do but often overwhelmed by the operational side of running it. Deb helps them build simple\, strategic systems that create a better client experience\, reduce administrative chaos\, and free up time for the work that matters most. She facilitates two Peer 360 groups through the Brainerd Lakes Chamber of Commerce and is a longtime advocate for intentional business design.</span></p></body></html>
LOCATION:224 West Washington Street Brainerd MN 56401
UID:e.2467.1484635
SEQUENCE:3
DTSTAMP:20260709T172612Z
URL:https://business.crosslake.com/eventcalendar/Details/blue-ox-success-series-stop-winging-it-turn-inquiries-into-clients-1760251?sourceTypeId=Hub
END:VEVENT
END:VCALENDAR
